Yes, you should be getting 24V on the Bristlemouth bus (black and white sockets) whenever the Spotter is on, not in a lower power state, and the power controller is set to continuous.
You can measure right here to confirm there’s not a problem with one of the jumpers or cables.
If you’re measuring 24V, check that all the black and white connections between this and your Dev Kit are connected and looking good. Note that if you’re powering your dev kit from the Spotter you won’t need the wall wart.
If you’re not measuring 24V from that port (make sure that your probes are touching the pins) then please clear the SD card. Put it in the SD card bay and turn on the Spotter for 5 minutes. Take it out and send the contents to me. We’ll take a look and see if there are any strange-nesses (I think we checked this before and it was okay, but let’s check it again).
Thanks
Zack